Perfect Phrases for Performance Reviews by Douglas Max & Robert Bacal

Author:Douglas Max & Robert Bacal
Language: eng
Format: epub
Publisher: McGraw-Hill Education
Published: 2012-03-17T16:00:00+00:00

Section One

Performance Goals for Any Position

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Readiness for Work

Use goals in this section for any employee when there has been a current or past issue related to the topic. Most employees understand they are expected to arrive at work on time and ready for work, so it’s unnecessary to set such goals with them unless there has been a problem. These are goals used to remediate an existing problem.

Punctuality

Arrive at work on time 98% of the time.

Arrive at meetings on time so as not to inconvenience other participants.

Return from breaks on time 98% of the time.

Notify your supervisor at least one hour before scheduled arrival if you anticipate arriving late.

Clock in and out in accordance with company procedures 100% of the time.

Begin working within five minutes of arriving at work.

Arrive on time for meetings with customers 98% of time.

Do not cause any customer to wait more than 15 minutes due to lateness.

Do not lose any customer due to lateness.

Do not cause more than one verified customer complaint due to lateness.

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